Accreditations & Awards

2016
  • Lowell Financial awarded an ‘Exceptional’ three star rating for customer service from Investors in Customers
  • Lowell Financial retains Gold status in Investors in People 2016
  • GFKL receive renewed confirmation of the best possible Standard&Poor's rating as servicer in Germany
  • GFKL awarded as “TOP Employer in Germany” for the eleventh year in a row by the Top Employers Institute
2015
  • GFKL received renewed confirmation of the highest possible Standard&Poor's rating as servicer: “Strong, Outlook Stable”.
  • GFKL has been awarded as “TOP Employer in Germany” for the tenth year in a row by the Top Employers Institute.
  • Lowell Group awarded an ‘Exceptional’ three star rating for customer service from the organisation Investor in Customers (IIC).
  • Lowell Group ranked in the top three credit management and debt collection companies in Europe, in an index prepared by industry consultants OC&C, for the last eight years.
  • Lowell Financial ranked number one credit management and debt collection company in Europe by OC&C
2014
  • GFKL received renewed confirmation of the highest possible Standard&Poor's rating as servicer: “Strong, Outlook Stable”.
  • GFKL awarded “TOP Employer in Germany” for the 9th year in a row by the Top Employers Institute.
  • Lowell Group awarded an ‘Exceptional’ three star rating for customer service from the organisation Investor in Customers (IIC).
2013
  • GFKL received renewed confirmation of the best possible Standard&Poor's rating as servicer in Germany.
  • GFKL awarded “TOP Employer in Germany” for the 8th year in a row by the Top Employers Institute.
  • Lowell Group awarded an ‘Outstanding’ two star rating for customer service from the organisation Investor in Customers (IIC) – becoming the first company in our industry to receive such an award.
  • Lowell Group ranked in the top three credit management and debt collection companies in Europe, in an index prepared by industry consultants OC&C, for the last six years.
  • Lowell Group achieved the highest average score across the industry in the Credit Services Association’s Collector Accreditation Initiative (CAI).
  • Fredrickson won the Credit Today Awards category for ‘Treating Customers Fairly – 3rd party suppliers’.
2012
  • GFKL received renewed confirmation of the best possible Standard&Poor's rating as servicer in Germany.
  • GFKL awarded as “TOP Employer in Germany” for the 7th year in a row by the Top Employers Institute.
  • For the second time in three years Lowell Group won Debt Purchaser of the Year in Credit Today’s Debt Sale and Purchase Awards – also becoming the first company to win the award three times.
  • Lowell Group was a finalist for Employer of the Year in the European Call Centre and Customer Service Awards.
  • Lowell Group received a National Training Award for the Yorkshire & Humber region for its Future Leaders programme.
  • Lowell Group awarded Investors In People Gold status.
  • Lowell Group was placed 43rd in the Sunday Times Deloitte league table of Britain’s 100 private equity-backed companies with the fastest growing profits.
  • Lowell Group received a best in category Silver Award for ‘Freshest Internal Communications’ at the Fresh PR awards.
  • Fredrickson won the Credit Today Utilities & Telecoms Awards category for ‘Treating Customers Fairly’.
  • Fredrickson won the Credit Today Debt Collections Awards category for ‘Best Customer Initiative’.
2011
  • GFKL received renewed confirmation of the highest possible Standard&Poor's rating as servicer.
  • GFKL awarded as “TOP Employer in Germany” for the sixth year in a row by the Top Employers Institute.
  • Lowell Group ranked No.1 in an index of all the main credit management and debt collection companies in Europe, prepared by industry consultants OC&C.
2010
  • GFKL received renewed confirmation of the highest possible Standard&Poor's rating as servicer.
  • GFKL awarded as “TOP Employer in Germany” for the fifth year in a row by the Top Employers Institute.
  • Lowell Group awarded Credit Today’s Debt Purchaser of the Year
  • Lowell Group received the Excellence in Collections Award at the inaugural CCR Credit Excellence Awards.
  • Lowell Group was also placed 9th in the Sunday Times PriceWaterhouseCoopers Profit Track 100, which ranks Britain’s 100 private companies with the fastest-growing profits.
2009
  • GFKL awarded as “TOP Employer in Germany” for the 4th year in a row by the Top Employers Institute.
  • Lowell Group awarded the inaugural ‘Compliance Team of the Year’ award at the Credit Today Awards.
  • Lowell Group awarded Investors in People in recognition of our commitment to developing Better People.
  • Lowell Group placed second in the Sunday Times Deloitte league table of Britain’s 100 private equity-backed companies with the fastest growing profits.
  • SRJ won the Credit Today Debt Collections Awards ‘DCA of the Year – turnover less than £2m’.
Earlier awards
  • GFKL awarded the highest possible servicer rating by Standard & Poor's in 2008. This rating makes GFKL one of the three best-rated companies in Europe.
  • Standard & Poor´s raises GFKL Financial Services AG´s servicer rating to the second-highest rating on its 18-level evaluation scale in 2006.
  • GFKL has been awarded as “TOP Employer in Germany” the Top Employers Institute in 2005, 2006, 2007 and 2008 respectively.
  • In 2008 Lowell Group’s Chief Operating Officer Andrew Bartle was awarded the ‘Developing the Team’ award at the Institute of Credit Management Awards.
  • In 2008 Lowell Group recognised as one of the UK’s fastest growing businesses after being named ‘VC-backed business of the year’ in the Fast Growth Business Awards 2008.
  • In 2007 Lowell Group was named ‘Debt Purchaser of the Year’ at the Credit Today awards.