Overview, vision & customer approach

Lowell was formed in late 2015 following the acquisition of two highly complementary businesses - GFKL Group, Germany's largest receivables management business and the Lowell Group, the UK's largest debt purchasing and collections business.  The merging of our two companies has enabled us to become one of the leading European players with market leading positions in the UK and Germany.  With combined expertise in debt purchasing, third party collection and business process outsourcing,  we are well placed to benefit from strong industry growth dynamics and opportunities.  

Our vision is to become the leading and most trusted receivables management company, and our merger brings us one step closer to achieving this goal.  

As a Group we are able to offer services covering the full receivable management cycle. From debt purchase where we deal with the customer directly to working with third parties to manage complex debt portfolios, not forgetting our credit management and e-commerce solutions. Our range of services combined with our expertise and experience is second to none.

We are only as good as the platforms we operate on however, which is why we continually review and, as necessary, develop our systems and operating platforms to ensure we are always at the top of our game.  Our IT systems and capabilities ensure we are always abreast of the latest technologies to ensure our customers and clients alike always receive the best possible experience when dealing with us. It is these skills and our passion for analytics that allows us to continually move and grow into new sectors and industries - a strategy we are keen to explore further in the future.

With over 2,300 employees across eleven sites and a strong and experienced management team leading the way, we are well placed to move forward with our strategies to achieve our vision.