Lowell Group is a leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Originally set up in 1994 as Premier Seekers, the company rebranded and launched as Lowell Financial in 2004 offering debt recovery, debt purchase and debt collection in addition to our well established trace capabilities. Lowell continued to grow, securing the acquisition of Fredrickson International in 2013 and Lowell Solicitors in 2015. Now, with over 1,300 employees across two locations (Leeds and Surrey) we benefit from significant scale, expertise and experience in our market. The Lowell Group is well-placed to offer advice on integrated debt management strategies across the credit arrears life cycle.

We value our customers and their needs. We want to ensure that customers only pay what they can afford, when they can afford it and that we set up the right plan for them. All our customers are treated as individuals with their respective personal and financial circumstances taken into consideration before setting up any kind of repayment plan. We have been rated 'Exceptional' by Investors in Customers, the UK's leading customer experience consultancy.

We aim to build long-term partnerships with clients that are mutually beneficial. We are well funded and buy debt on both spot and forward flow arrangements. Our relationship with our clients is such that many transactions are completed 'off market'.

Clients value our commitment to compliance and treating customers fairly and our transparent approach to pricing. They also appreciate and benefit from our extensive customer database, which enables us to understand and value new portfolios quickly and accurately.

Our partnership approach has helped us to build up an extensive client list and twice earned us the title 'Credit Today Debt Purchaser of the Year'. In 2015 we were placed top in OC&C’s Credit Management and Debt Collection Index.

For more information about Lowell and the services we provide please visit our dedicated website or contact us.


Get in touch
+44 333 556 5550

Email: post@lowellgroup.co.uk

PO Box 1411

Opening hours:

Mon-Thurs 8am-8pm
Fri 8am-7pm